Company Strategy
Our Strategy
Our mission is to offer our guests an experience that is equal parts safe and delightful. One of our top priorities is to maintain a safe airport environment, which inspires confidence in air travel in our guests. On the other hand, we also believe in making the airport experience a delightful and memorable one, allowing our guests to enjoy the best start or end to their travels.
Guided by our vision to offer the best airport experience in Europe, we continually invest in a well-designed, safe, and efficient airport that meets and exceeds the needs and expectations of our guests.
In addition, and by way of diversifying our business model from our core aviation business, the Company is to continue investing in its retail and property segment, capitalising on the SkyParks Business Centre brand.
Therefore, our twin strategy of constantly enhancing the guest experience and diversifying
our business model is how we as a company can achieve sustainable growth while delivering attractive shareholder returns.
Finally, supporting our people and their talents is fundamental to reaching our strategic objectives. The latter together with our pursuit of constant innovation, from our internal modus operandi to our business model and strategy is the ultimate way in which we can compete and remain market leaders.
Our Mission & Vision
Our Mission
Our mission is to operate Malta’s airport in a sustainable manner, provide an enjoyable and safe visitor experience and deliver value to our stakeholders.
Our Vision
Our vision is to offer the best airport experience in Europe that consistently seeks to delight our guests.
Our Values
Integrity
We embrace the highest standards of integrity in all our actions particularly honesty and commitment.
Sustainability
We cherish sustainable strategies that balance the interests of the community on which we have an impact, the environment, and our economic performance over the long term.
Teamwork
We seek to build the success of this Company on the teamwork of our people and collaboration with our airport and tourism partners in order to satisfy the needs of our guests.
Service Excellence
We want our people to provide excellent service to each and every guest. We aim to be caring and meticulous in everything we do and continually seek to exceed our visitors’ expectations.
Empowerment
We want to provide our employees with all the support, trust, resources, autonomy and recognition that they need in order for them to become responsible and accountable for their actions, accomplish their goals and succeed.